Shipping Policy
At DinkDawg, we strive to deliver your pickleball paddles, accessories, bags, and balls as quickly and efficiently as possible. Below is our shipping policy to ensure a smooth shopping experience.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order is shipped.
2. Shipping Rates & Delivery Time
We offer standard and expedited shipping options based on your location:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (USA) | 5-8 business days | Calculated at checkout |
| Expedited Shipping (USA) | 2-4 business days | Calculated at checkout |
- Delivery times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.
3. Order Tracking
- Once your order ships, you’ll receive a tracking number via email.
- You can track your order on our website or through the carrier’s tracking system.
4. Shipping Delays
- While we work hard to ensure timely delivery, unexpected delays may occur due to weather, customs processing, or courier disruptions.
- If your order is delayed beyond the estimated timeframe, please contact us at
contactdinkdawg@gmail.com and we’ll assist you.
5. Lost or Stolen Packages
- DinkDawg is not responsible for lost or stolen packages once marked as “Delivered” by the carrier.
- If your package is missing, please check with your local post office or courier. If you still need help, reach out to us.
7. Address Changes & Order Modifications
- Once an order is placed, we process it quickly. If you need to update your shipping address, please contact us ASAP at contactdinkdawg@gmail.com.
- Address changes are not guaranteed if the order has already been shipped.
8. Contact Us
For any shipping-related inquiries, feel free to reach out to our support team at contactdinkdawg@gmail.com.