FAQs

1. What products does DinkDawg offer?

We specialize in pickleball gear, including paddles, accessories, bags, and balls. Whether you're a beginner or a pro, we have the equipment to elevate your game.

2. How can I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. We accept major credit/debit cards, PayPal, and other secure payment methods.

3. Do you offer international shipping?

Unfortunately, not at this time.

4. How long does shipping take?

• Standard Shipping (USA): 5-8 business days
• Expedited Shipping (USA): 2-4 business days
  • Delivery times may vary depending on location and processing.

5. How do I track my order?

Once your order ships, you will receive a tracking number via email. You can track your package on our website or the carrier’s tracking system.

6. What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original packaging. To start a return, contact us at contactdinkdawg@gmail.com. For more details, check our Return Policy.

7. What should I do if my item is damaged or defective?

If you receive a damaged or defective product, please email us at contactdinkdawg@gmail.com within 7 days of delivery with photos. We’ll replace it at no extra cost.

8. Can I change or cancel my order after placing it?

We process orders quickly! If you need to make changes, contact us ASAP via our chat or at contactdinkdawg@gmail.com. Once shipped, orders cannot be modified.

9. How can I contact customer support?

You can reach us via email at contactdinkdawg@gmail.com. We typically respond within 24 hours.